When you call the fake PayPal technical support, they will ask to connect to your machine to "check things over". That! Here's What Really Happens When You Let Cyber Criminals into Your Machineīased on my experience in dealing with this scam and similar scams like it over the last 6 years, it goes WAY deeper than handing over your PayPal login and financial information to scammers. From there, they were able to acquire all her financial information, including her bank accounts and credit cards attached to her PayPal account.īut, as I've mentioned many times before - this scam goes much deeper than The mistake she made was calling the phone number in the email, where she got in direct contact with scammers instead of PayPal. Unfortunately, the email that Kathleen received was incredibly convincing. Of course, the real PayPal will never, ever ask to connect to your machine in order to login to your account to "check things over." Microsoft tech support scam this time, scammers in India are posing as PayPal agents.
Something is definitely not right! Can you PLEASE help!? " I've also tried to access my credit cards online, but I keep getting an error in my web browser. I need to have the remote access removed from my machine as it's my life line.Īs an elderly lady, I can't get out and need to use this machine. I've already called the real PayPal and they reversed the charges, but now
They also tried to open a credit card in my name!Įasy Net Experts, I am scared to death that the scammers still have access to my machine and all my financial information. In the last 24 hours, the scammers have tried to purchase $1800 Australian dollars worth of cosmetics from a website I've never heard of, and a $250 Home Depot gift card. I then realized that the phone number I called (displayed in the fake invoice email) wasn't the real PayPal, but At this point, I figured something wasn't right and so I hung up the phone. After that, they started asking questions about my bank and credit cards. From there, 'PayPal' connected to my machine and then had me login to my account. The people I spoke with had a very thick Indian accent. Flash forward to January 8, 2020, and I received another message stating that if I don't pay the original invoice ($399), I'm going to be charged an additional ' $500 late fee,' and subsequent 'fees' if I don't take immediate action. I have no recollection of this, so up until now I've kept deleting the emails, thinking they were sent in error. Here's how it happened: beginning some time in March, 2019, I received invoices from PayPal claiming that I paid for some kind of technical support for my computer. Users violating our terms of use will be banned on identification.I really need your help! I have been scammed by fake PayPal technical support. Furthermore, we exclusively provide support for issues within the scope of AnyDesk and do not support any third-party software or products.ĪnyDesk cooperates closely with law enforcement authorities to counter abuse. We will only respond to tickets initiated by you. In some cases even if you're on a macOS device.ĪnyDesk will never initiate contact with you for support issues. Microsoft will never cold call you.Īlleged Support from AnyDesk wants to solve a bug in Windows. Scammers try to gain trust by pretending to represent a legitimate company. Technicians from Microsoft want to clean your device from malicious software. Money theft by extracting data in mobile sessions in India: Upon contact with scammers, record details and notify local authorities.Be aware that legit corporations never cold call you to solve a problem, you call them first.Never reveal sensitive information or banking credentials.Never react to calls from an unknown origin that want you to reveal information.Never give access to an unknown party, especially when portraying a legitimate company.Do not share access codes to your devices.Note that officials would not remote access your device.Phishing Pages and malicious downloads may harm your data. Check authenticity of your browsed websites.Administrator Privileges and Elevation (UAC)ĪnyDesk for Linux / Raspberry Pi / FreeBSDīest Practices for Remote-Desktop Software:
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